Delivery Options
Once your order is placed, everything continues with the same attention and care it began with. Packages are sealed with care and sent in plain, private wrapping – nothing visible hints at what’s inside. It’s a quiet, secure process from start to finish.
You can choose the delivery pace that suits your needs:
- If you’re okay waiting a little longer, our standard option offers a dependable, lower-cost way to receive your medication. Orders usually arrive within two to three weeks, and when your total reaches $200 or more, we’ll cover the shipping.
- Need things sooner? Our priority option speeds things up. This trackable service typically arrives within seven to ten business days. Once your order hits $300, shipping is on us here too. You’ll be able to follow the journey with updates along the way.
Throughout it all, we keep a close eye on every order. If anything needs attention, we’re already on it. Delivery is part of how we care – not an afterthought, but a continuation of the service you trust.
Easy Refunds
We know how important your order is. So when something doesn’t turn out the way it should – maybe a product arrives damaged, missing, or isn’t quite right – we take it seriously. You can count on us to step in with understanding, not red tape. Our team is here to help you feel heard and supported, not shuffled through a process.
If your order hasn’t shipped, you can change your mind and cancel it. We’ll issue a full refund, no explanation needed. Once your package has been sent, things work a bit differently. In cases where there’s a problem – like damaged packaging, incorrect items, or missing products – let us know within 30 days. We’ll talk through what happened and find a solution that feels fair, whether that’s a refund, store credit, or a replacement sent out with care.
Approved refunds usually land back in your account within five to seven business days, using the same payment method you started with. We might ask for a photo now and then – not to make things harder, but to understand the issue better and prevent it from happening again. And while we can’t accept opened medication due to safety regulations, we’re always open to a conversation. If something doesn’t feel right, just contact us – we’ll do our best to make it better.